GDPR Privacy Policy

Reflections Community Support

At Reflections Community Support, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information.

1. What Information We Collect

We may collect and process the following types of personal data:

  • Name, address, phone number, and email address

  • Health and care-related information (where necessary)

  • Payment details (if applicable)

  • Any other information you provide when contacting us or using our services

2. How We Use Your Information

We only use your data for legitimate purposes, including:

  • Providing and managing our care services

  • Communicating with you regarding our services and support

  • Meeting legal and regulatory obligations

  • Improving our services through feedback and analytics

3. How We Protect Your Data

We take appropriate technical and organisational measures to ensure your data is secure, including:

  • Secure storage and encryption of sensitive information

  • Controlled access to personal data

  • Regular reviews of data security practices

4. Sharing Your Information

We do not sell or share your personal data with third parties, except:

  • When required by law or regulatory bodies

  • With trusted partners involved in providing our services (who are also GDPR compliant)

  • With your explicit consent

5. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:
✅ Access – Request a copy of the data we hold about you
✅ Correction – Ask us to update or correct your information
✅ Deletion – Request the removal of your data where legally possible
✅ Restriction – Limit how we process your data
✅ Objection – Object to how we use your data
✅ Data Portability – Request your data in a format that can be transferred to another service

6. How to Contact Us

If you have any questions about this policy or wish to exercise your rights under GDPR, please contact us:

📧 Email: Info@reflections-care.org
📍 Address: 4 Oxford Street, Guiseley, Leeds, LS20 9AX
📞 Phone: 01943 876649

We regularly review and update this policy to ensure ongoing compliance with data protection laws.

Last Updated: 31.March.2025