WELCOME TO RCS

REFLECTIONS COMMUNITY SUPPORT

CQC INSPECTION REPORT

“WHERE QUALITY OF CARE COMES TO YOU”

ABOUT US:

Established in 2010, Reflections Community Support (RCS) has since become widely established, locally throughout Guiseley, as one of the reputable private healthcare providers. 

Reflections Community Support (RCS) is registered as a private healthcare provider under Leeds City Council who are our local authority, and licensed and regulated by the Care Quality Commission, and registered under the Department of Health and Social Care Council.

We take pride in providing a variety of services which include one-to-one personal care and support, social calls, short/long respite care, dementia care, stoma and peg feed care, palliative care, end of life plan. We also specialise in delivering care and support to individuals with learning disabilities, complex needs, challenging behaviours, mental health with our main focus on encouraging, supporting and assisting service users through the developmental stages of regaining independence.

OUR MISSION:

Providing a service that is of high quality and standards to a diverse group of service users. Demonstrated through person-centred care and practices, dedication and consistency from our trained staff team and our continuous commitment towards professional development including a focus on ‘candour’ a mandatory requirement. Providing a service that does not compromise the safety and security of our service users, staff, trainees, visitors and the local community in anyway.  

OUR VISION:

Achieving high quality standards of care through person-centred care practices. A consistent robust team of trained staff who are committed and take pride in representing the organisation and in their work. Competency assessments through continuing professional development (CPD), including staff to promote and maintain openness and transparency in their working practices. Taking necessary precautions to provide a safe and uncompromised service to those in need.   

OUR GOALS:

  • To provide high quality standards of care through person-centred care practices.   

  • To assess, monitor and review the services provided, in an effort to maintain consistency and reliability.  
  • To recruit competent, professionally trained, committed staff throughout all areas of the organisation. 

  • To encourage and support staff to promote and maintain openness and transparency in their working practices.  
  • To identify areas of continuing professional development (CPD), through supervisions and annual appraisals. 

  • To take necessary steps in creating and maintaining a safe working environment in-line with government, local authority and official department guidelines and protocols. 

SERVICES

We provide a variety of services which include one-to-one personal care and support, social calls, short/long respite care, dementia care, stoma and peg feed care, palliative care, end of life plan. We also specialise in delivering care and support to individuals with learning disabilities, complex needs, challenging behaviours, mental health with our main focus on encouraging, supporting and assisting service users through the developmental stages of regaining independence.

LIVE-IN CARE

Live-in care is an alternative when deciding not to leave your home and move into residential or nursing care setting. Live-in care allows you to maintain your independence and your loved ones to be reassured that you are receiving round-the-clock support and care, in the comfort of your own home.

SOCIAL INCLUSION

– Social outings
– Cinema / Theatre
– Shopping
– Local group
– Meeting and making friends
– Attending family celebrations
– Short and long break holidays home or abroad
– Hospital appointments

For further details please get in touch.