Coronavirus (COVID-19)
Unique Organisation Number (UON) 42852509


This video shows how to safely don (put on) and doff (take off) the Personal Protective Equipment (PPE) for non-aerosol generating procedures (AGPs), specific to COVID-19. This guidance outlines infection control for health and social care settings involving possible cases of COVID-19.



You can get the COVID-19 vaccine if you’re a social care worker who provides face-to-face care or support to children or adults at higher risk from coronavirus.

For example:

  • you are a registered professional in social care (such as a social worker or nurse)
  • you work in residential care, nursing care or in supported living
  • you provide personal care for people in their homes

You are not currently eligible if you care for children who are not at high risk from coronavirus (clinically extremely vulnerable), for example as a childminder or nursery nurse.

Contact the Registered Manager or your GP surgery about getting vaccinated.


From 8 March, people in England will see restrictions start to lift and the Government’s four-step roadmap offer a route back to a more normal life. In implementing this plan we will be guided by data, not dates, so that we do not risk a surge in infections that would put unsustainable pressure on the NHS. For that reason, all the dates in the roadmap are indicative and subject to change. There will be a minimum of five weeks between each step: four weeks for the scientific data to reflect the changes in restrictions and to be analysed; followed by one week’s advance notice of the restrictions that will be eased. 


Our Reflection Community Support main office is located in Guiseley, Leeds and remains open for our employees and service users so that we can be contacted on the relevant office numbers and emails if they require the need to do so. Some of our office staff may have made the decision to work partially from home, at these times you can contact the staff by email. However, we aim to have a minimum cover of staff supporting the care team within office hours.

Reflections Community Support : COVID-19

Reflections are keeping fully up-to-date of developments relating to the Coronavirus (COVID-19) across the UK and the local area we support. We are routinely monitoring developments, reviewing our risk plans and protocols, and preparing appropriate responses to support the care team. Reflections is committed to ensuring all steps are taken to protect the health and wellbeing of all our service users and colleagues.

In preparation for and during any virus outbreaks, Reflections work closely with Leeds Health Authorities, NHS, and CQC in order to protect colleagues and customers and maintain our service delivery. Our Director along with the Registered Manager have reviewed the Business Continuity Plan under review in preparation for a possible escalation of the outbreak.


At this present time the cases of coronavirus are continuing to rise rapidly.
As with any virus, the best way to prevent any infection and spread is to avoid exposer.

Everyone can support to prevent the spread of any respiratory outbreak by doing the following;


  • Wash your hands often with soap and water for at least 20 seconds.
  • Always wash your hands when you get home from work.
  • Always use a hand sanitiser gel if soap and water as not available
  • Always cover your cough or sneeze into a tissue, then throw the tissue in the bin straight away, or sneeze into the bend of your elbow, then wash your hands.
  • Avoid any close contact with persons who have respiratory illness symptoms.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.


  • Cover your face by wearing a face covering in enclosed spaces, work environments, offices etc.


  • Make space by staying at least 2 metres apart – or 1 metre with a face covering or other precautions.


  • If you have any of the listed coronavirus symptoms, stay at home (unless you are attending a test site) and book a free NHS test to check if you have coronavirus or take the weekly test provided by the NHS for home care staff.
  • If you are advised to self-isolate please follow the NHS advice app from the test and trace service in the area. It is an offence not to self-isolate if told to do so and fines can be issued.
  • When a member of staff has a positive confirmed diagnosis of coronavirus Reflections community support, the registered manager will prepare a list of all customers and staff the affected person has been in contact with for at least the previous 48 hours. We will fully co-operate with local test and trace services and contact customers or nearest relative where this is appropriate. Anyone who has been in contact with the person will be asked to self-isolate.


At Reflections we will continue to provide the highest level of care and support to our customers during the coronavirus pandemic. We follow all the government guidance to ensure we protect our customers and our staff. There are a number of measures we have taken to ensure we protect our care team, service users and general members of the public including ;

MR. OSMAN AYUB SULEMAN (Registered Manager) 11/04/2021
Review date: 11/04/2022